Map of Jacksonville Airport (JAX) – gates and terminals

Jacksonville International Airport (JAX) is a civil-military airport located approximately 13mi (21km) north of Downtown Jacksonville.

It offers flights throughout North America and the Caribbean.

Jacksonville Airport: Terminal and gate map

The airport consists of one main terminal building, with two concourses.

Directly adjacent to the main pick-up and drop-off area as shown in our map at the top of this page, is a C-shaped curved building that connects directly to the main terminal building on the west side.

Within this C-shaped building, there is baggage claim located on the ground floor, and the main ticketing center is located on the upper, first floor.

Once having passed through the ticketing area, there are services and shops available in the mezzanine of the main terminal building. This section also includes counters for rental car companies, some art galleries, and an exhibition of the history of aviation in the Jacksonville region.

At the western end of the mezzanine area, is the security checkpoint area.

Once having cleared through the security checkpoint, there are two concourses on either side of the building, on the airside of the terminal:

Concourse A: Is located to the north side of the two concourses. It holds Gates A (A1-A10).

Concourse C: Is located to the south side of the two concourses. It holds Gates C (C1-C10).

You can use our map at the top of this page to view the terminal layout, the location of the gates and the main pick-up and drop-off area, as well as where the security checkpoints can be found, in the mezzanine area.

Dining and shops at Jacksonville Airport

There is a wide variety of options for passengers looking for something to eat while at the airport. These include cafes, fast food, takeaway, sandwich shops, casual dining, restaurants and bars.

The airport has many shops for guests to explore. These include newsstands, convenience stores, pharmacy, fashion and accessories, souvenirs, electronics and speciality retailers.

There are several airport lounges for passengers to relax and enjoy their leisure time while waiting for their flights to arrive. In Concourse A, there is a Comfort Zone Spa, and Delta Sky Club. There are two pet lounges, one each before and after security. There is also a military lounge located in the center courtyard, before entering through security.

Find transportation from the airport: Bus, taxi, rental car, parking

Bus: Route 1 connects the airport to downtown Jacksonville, using the Jacksonville Transportation Authority’s bus network. From there, connections to Greyhound Bus Lines and Jacksonville’s Skyway monorail system are available.

Taxi: All taxi, limousine, and ridesharing services can be found on the lower level outside of baggage claim.

Car rental: Car rental counters are located next to the baggage claim area, on the lower level, near the main entrance to the terminal.

Parking: There are several parking options available for travelers at the airport. Garage parking is available at hourly, and daily rates. Surface lot parking is available at a daily rate. In addition, economy parking lots are available at reduced rates, with free shuttle bus services provided to the airport. Valet parking services are also available.